{"id":3283,"date":"2026-08-14T17:53:10","date_gmt":"2026-08-14T17:53:10","guid":{"rendered":"https:\/\/find-child.org\/?page_id=3283"},"modified":"2026-08-14T17:53:37","modified_gmt":"2026-08-14T17:53:37","slug":"cesta-pitanja","status":"publish","type":"page","link":"https:\/\/find-child.org\/en\/cesta-pitanja\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3283\" class=\"elementor elementor-3283\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e13a5bf e-con e-atomic-element e-flexbox-base e-e13a5bf-fefca70\" data-id=\"e13a5bf\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"e13a5bf\">\n    <div class=\"elementor-element elementor-element-26d579c e-con e-atomic-element e-flexbox-base e-26d579c-e8c0cc0\" data-id=\"26d579c\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"26d579c\">\n    \t\t\t<h2 data-interaction-id=\"41c21b1\" class=\"e-41c21b1-d4f46dc e-heading-base\">Frequently Asked Questions<\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc40867 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"bc40867\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<p class=\"e-e92fbc5-f146ce0 e-paragraph-base\" data-interaction-id=\"e92fbc5\">Find answers to the most common questions about ordering, sending, and receiving DNA test results.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-e593d58 e-con e-atomic-element e-flexbox-base e-e593d58-81f46d7\" data-id=\"e593d58\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"e593d58\">\n    \t\t<div class=\"elementor-element elementor-element-a6d219c wpr-advanced-accordion-icon-no-box elementor-widget elementor-widget-wpr-advanced-accordion\" data-id=\"a6d219c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;active_item&quot;:1}\" data-widget_type=\"wpr-advanced-accordion.default\">\n\t\t\t\t\t\n            <div class=\"wpr-advanced-accordion\" data-accordion-type=\"accordion\" data-active-index=\"1\" data-accordion-trigger=\"click\" data-interaction-speed=\"0.4\">\n\n\t\t\t\n                \n\t\t\t\t\t<div class=\"wpr-accordion-item-wrap\">\n\t\t\t\t\t\t<button class=\"wpr-acc-button\">\n\t\t\t\t\t\t\t<span class=\"wpr-acc-item-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-title-icon\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\n\t\t\t\t\t\t\t\t<span class=\"wpr-acc-title-text\">1. How do I order a DNA kit, and what should I do next?<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-close\"><\/span>\n\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-open\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<div class=\"wpr-acc-panel\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-acc-panel-content\"><p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"65\" data-end=\"251\">First, visit the website <a class=\"decorated-link\" href=\"https:\/\/www.myheritage.com\" target=\"_new\" rel=\"noopener\" data-start=\"84\" data-end=\"124\">MyHeritage<\/a>, create an account, and order a DNA kit. These instructions do not apply to Serbia because the kit cannot be ordered or shipped from Serbia.<\/p><p data-start=\"253\" data-end=\"318\">Once your kit arrives, make sure to activate it through your account.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                    <\/div>\n\n                \n\t\t\t\t\t<div class=\"wpr-accordion-item-wrap\">\n\t\t\t\t\t\t<button class=\"wpr-acc-button\">\n\t\t\t\t\t\t\t<span class=\"wpr-acc-item-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-title-icon\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\n\t\t\t\t\t\t\t\t<span class=\"wpr-acc-title-text\">2. I live in Serbia - how can I order a DNA kit?<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-close\"><\/span>\n\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-open\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<div class=\"wpr-acc-panel\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-acc-panel-content\"><p>It is best to have someone bring you the kit from abroad. You can register on the MyHeritage website and activate the DNA kit while you are in Serbia.<\/p><p>After collecting your DNA sample according to the instructions, do not send it from Serbia.<\/p><p>Give it to someone travelling abroad so they can mail it from there. The Serbian postal service does not accept this type of shipment, and even if a post office accepts it, customs may return it.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                    <\/div>\n\n                \n\t\t\t\t\t<div class=\"wpr-accordion-item-wrap\">\n\t\t\t\t\t\t<button class=\"wpr-acc-button\">\n\t\t\t\t\t\t\t<span class=\"wpr-acc-item-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-title-icon\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\n\t\t\t\t\t\t\t\t<span class=\"wpr-acc-title-text\">3. How can I send a DNA kit from Serbia?<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-close\"><\/span>\n\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-open\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<div class=\"wpr-acc-panel\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-acc-panel-content\"><p>If you do not know anyone abroad who will soon be coming to Serbia, or anyone travelling from Serbia, contact us. We will find a solution and assist you.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                    <\/div>\n\n                \n\t\t\t\t\t<div class=\"wpr-accordion-item-wrap\">\n\t\t\t\t\t\t<button class=\"wpr-acc-button\">\n\t\t\t\t\t\t\t<span class=\"wpr-acc-item-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-title-icon\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\n\t\t\t\t\t\t\t\t<span class=\"wpr-acc-title-text\">4. How long does it take for the DNA kit to arrive after ordering?<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-close\"><\/span>\n\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-open\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<div class=\"wpr-acc-panel\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-acc-panel-content\"><p>The kit usually arrives within 15 days, depending on the country and delivery address.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                    <\/div>\n\n                \n\t\t\t\t\t<div class=\"wpr-accordion-item-wrap\">\n\t\t\t\t\t\t<button class=\"wpr-acc-button\">\n\t\t\t\t\t\t\t<span class=\"wpr-acc-item-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-title-icon\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\n\t\t\t\t\t\t\t\t<span class=\"wpr-acc-title-text\">5. How long does it take to receive the results after collecting and sending the DNA sample?<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-close\"><\/span>\n\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-open\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<div class=\"wpr-acc-panel\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-acc-panel-content\"><p>The results may take up to approximately two months. Once they are ready, you will receive a notification at the email address you used when registering.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                    <\/div>\n\n                \n\t\t\t\t\t<div class=\"wpr-accordion-item-wrap\">\n\t\t\t\t\t\t<button class=\"wpr-acc-button\">\n\t\t\t\t\t\t\t<span class=\"wpr-acc-item-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-title-icon\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\n\t\t\t\t\t\t\t\t<span class=\"wpr-acc-title-text\">6. What else should I know?<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-close\"><\/span>\n\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-open\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<div class=\"wpr-acc-panel\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-acc-panel-content\"><p>When you receive an email notifying you that your results are available, download them and save them to your computer. You can also upload the results to other similar DNA data analysis platforms.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                    <\/div>\n\n                            <\/div>\n        \t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u010cesto postavljena pitanja Prona\u0111ite odgovore na naj\u010de\u0161\u0107a pitanja o naru\u010divanju, slanju i rezultatima DNK testa 1. Kako da naru\u010dim DNK komplet i \u0161ta potom treba da uradim? Prvo posetite sajt MyHeritage, registrujte se i naru\u010dite DNK komplet. Ovo uputstvo ne va\u017ei za Srbiju jer se komplet ne mo\u017ee naru\u010diti niti poslati iz Srbije. Kada vam komplet stigne, obavezno ga aktivirajte na svom profilu. 2. \u017divim u Srbiji &#8211; kako da naru\u010dim DNK komplet? Najbolje je da vam komplet donese neko iz inostranstva. Na sajtu MyHeritage mo\u017eete se registrovati i aktivirati DNK komplet dok ste u Srbiji. Kada uzmete DNK uzorak prema uputstvu, nemojte ga slati iz Srbije. Predajte ga nekome ko putuje u inostranstvo kako bi ga odatle poslao po\u0161tom. Po\u0161te Srbije ne primaju ovu vrstu po\u0161iljke, a \u010dak i ako je neka po\u0161ta prihvati, carina je mo\u017ee vratiti. 3. Kako da po\u0161aljem DNK komplet iz Srbije? Ako nemate nikoga u inostranstvu ko uskoro dolazi u Srbiju ili putuje iz Srbije, javite se nama. Prona\u0107i \u0107emo re\u0161enje i pomo\u0107i \u0107emo vam. 4. Koliko se \u010deka da DNK komplet stigne nakon poru\u010divanja? Komplet obi\u010dno sti\u017ee u roku od najvi\u0161e 15 dana, u zavisnosti od zemlje i adrese na koju se isporu\u010duje. 5. Kada uzmem bris i po\u0161aljem DNK materijal, koliko se \u010deka rezultat? Na rezultat se \u010deka najvi\u0161e oko dva meseca. Kada rezultat bude gotov, dobi\u0107ete obave\u0161tenje na adresu elektronske po\u0161te koju ste koristili prilikom registracije. 6. \u0160ta je jo\u0161 va\u017eno da znam? Kada putem elektronske po\u0161te dobijete obave\u0161tenje da su rezultati dostupni, preuzmite ih i sa\u010duvajte na ra\u010dunaru. Rezultate mo\u017eete preneti i na druge sli\u010dne platforme za analizu DNK podataka.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3283","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/find-child.org\/en\/wp-json\/wp\/v2\/pages\/3283","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/find-child.org\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/find-child.org\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/find-child.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/find-child.org\/en\/wp-json\/wp\/v2\/comments?post=3283"}],"version-history":[{"count":4,"href":"https:\/\/find-child.org\/en\/wp-json\/wp\/v2\/pages\/3283\/revisions"}],"predecessor-version":[{"id":3287,"href":"https:\/\/find-child.org\/en\/wp-json\/wp\/v2\/pages\/3283\/revisions\/3287"}],"wp:attachment":[{"href":"https:\/\/find-child.org\/en\/wp-json\/wp\/v2\/media?parent=3283"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}